This post is written as requested by a doctor based on the experience of my friend's dad :
My friend's dad was not feeling well,having "cold sweating"
and feeling of heart discomfort for more than 20 minutes few days ago.
He spoke to his cardiologist over the phone and he advised him to admit to the "Trauma and Emergency Ward" of University Hospital, Malaysia.
After spending the first 20 minutes for the preparation of admission and documentation, including BP (Blood Pressure) test and ECG (Electrocardiogram), he waited for more than 2 hours for a doctor's turn to see him.
10 minutes later, he was asked to take his blood test and he waited for another 2.5 hours for the blood test result before his turn to see the doctor again.
My friend's dad asked the doctor on duty why the patients have to go through all these unnecessary waiting time. The doctor replied, there were only 2 doctors on duty and they have to sacrifice dinner time to cope with the number of patients.
When asked further, she said they have spoken many times to the management and appealed for more staff ( doctors & nurses etc) to be on duty but were ignored.The doctor even encouraged him to do a research and make a comparison with other hospital what will be the waiting from admission until you are able to see a doctor.
Well, this is a government hospital. If you are not happy, you can switch over to a private hospital, in which you have to pay for rocket-high fees.
So in total you need to wait for MORE THAN 5 hours to see a doctor in the EMERGENCY ward regarding HEART problem?
Perhaps the management staff should play this game before they really run a hospital:
Otherwise, looks like we, as tax payer, have to continue to waste our precious time to see a doctor in the government hospital.